Privacy Policy

Last updated: 6/2/2026

1. Introduction

Welcome to Laha Diagnostics. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://lahadiagnostics.in/) and use our diagnostic center services, including our WhatsApp notifications and report delivery system.

2. Information We Collect

We may collect personal information that you provide to us directly when you register as a patient or user, book tests, or interact with our services. This includes:

  • Contact Information: Name, phone number, email address, and physical address.
  • Health Information: Diagnostic test details, medical history necessary for tests, and test reports.
  • Account Data: Credentials and preferences associated with your account.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, operate, and maintain our diagnostic services.
  • To send diagnostic reports, test updates, and billing information securely via WhatsApp and Email.
  • To communicate with you regarding your appointments and account.
  • To comply with legal and regulatory medical obligations.

4. Third-Party Services & Integrations

We use third-party service providers to facilitate our services, including Meta (WhatsApp Business API)to send you automated updates, OTPs, and test reports directly to your phone number. By using our services, you consent to receiving such communications via WhatsApp.

We do not sell, rent, or trade your personal or medical information to third parties for marketing purposes.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal and medical information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention and Deletion

We retain your medical records and personal information as required by applicable laws and regulations. If you wish to request the deletion of your account or personal data (where legally permissible), please contact us using the details below.

7. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Laha Diagnostics

Phone: +91 9303255251

Email: info@lahadiagnostics.in

Website: https://lahadiagnostics.in